Return Policy

In-Store Course Material Purchases (includes online textbook reservations)

1. Cash register receipts ABSOLUTELY required.
2. If textbooks were purchased by credit card, original credit card must be presented at time of refund.
3. New books must be clean and unmarked. If the book was shrink-wrapped at the time of purchase, it must be in its original shrink-wrap for a refund.
4. End of first week of classes - Last day for full refund.

   FALL 08: Saturday, August 30, 2008.

5. After first week of classes - Current buy back value only.
6. No Refunds will be given on any book purchased during the last two weeks of class and the final exam period.
7. T.I.S. Management has final say on book condition.
8. Course Packs, Reference books, Cliff Notes and Study Aides are non-refundable.
9. T.I.S. reserves the right to request a Student I.D. for full refund.
10. Plastic-wrapped or otherwise sealed books, packages, CDs, pin/passcodes and ebooks are non-refundable if the seal has been broken or pin/passcodes have been activated.
11. No Refunds on workshop books.

Sportswear

1. Refunds accepted with receipt if merchandise is not washed or damaged.
2. If no receipt, an exchange is possible.
3. Exchange only for items on sale.

Gifts

1. Full refund, credit, or exchange on gift, greek, and Ball State University items returned in original packaging with sales receipt.
2. No refunds for merchandise on sale.

Supplies

1. Full refund, credit, or exchange on general school supply items returned with original packaging and sales receipt.
2. No returns for items on sale.
3. Returns must be made within 90 days of purchase.